Release of Information
Reduce Staff Burnout and Increase Personnel Efficiency
Redundant Quality Assurance to Ensure Compliance and Mitigate Risk
HIPAA and Regulatory Compliance via Encrypted Secure Connectivity
Handling requests for patient information can be overwhelming at times. Security, confidentiality, and the timeliness of delivering patients requests are of the utmost importance. ARMCO’s fully trained and educated ROI team members are well versed in federal and state laws to protect the confidentiality of your records.
YOU CAN EXPECT PEACE OF MIND KNOWING THE ARMCO ROI TEAM IS MANAGING:
- Client/customer requests and inquiries
- Prompt turnaround time
- Invoicing and collection of payments
- Security and Confidentiality of the record
JOANNE, Patient Access Manager
ENSURING THE PROCESS EVERY STEP OF THE WAY
ARMCO’s ROI team responds to requests from patients, workers compensation, doctors, attorneys, insurance companies, third party vendors, and others. We track each record to ensure there are no duplicate, invalid, or incomplete requests.
Our services are 100% HIPPA and HITECH compliant and Quality Control (QC) processes extend from a client’s initial request to the release of information. This process ensures our responsibility to maintain unauthorized disclosers, risk of potential breech and other potential privacy issues.